We do not recommend using your own vendors because, based on our experience, it often complicates the process. While you may find vendors outside of our network who offer slightly lower prices, it can end up costing you more time, money, and frustration in the long run. These vendors are not familiar with our workflows and systems, so we usually have to intervene and send our own vendors to fix any problems, which comes at your expense to ensure your property remains compliant.

To avoid these issues, we strongly suggest following our maintenance recommendations. We have your best interests in mind and have been successfully managing thousands of properties for over 20 years. Our team can see the bigger long-term picture instead of just trying to save a few dollars. Keep in mind that if the work is not done correctly, you may think you're saving money, but you're actually not.

You hired us to manage your property for a reason. We can achieve better results if you allow the complete TouchPoint process to work for you.

There are several reasons why a rental property owner may choose to use the property manager's maintenance vendors instead of their own:

1. Streamlined Communication: Property managers often have established relationships with reliable maintenance vendors. Using the manager's vendors can streamline communication and ensure that maintenance requests are handled promptly and efficiently, without the owner having to coordinate directly with multiple vendors
2. Vendor Selection: Property managers typically vet and select maintenance vendors based on factors such as reliability, quality of work, pricing, and responsiveness. They choose vendors who can provide timely and cost-effective solutions to maintenance issues, which can benefit the property owner in terms of quality service and reduced maintenance costs.
3. Cost Savings: Property managers may negotiate discounted rates or bulk pricing with their maintenance vendors due to their ongoing business relationships. This can result in cost savings for the property owner compared to hiring their own vendors, especially for recurring maintenance tasks or larger projects.
4. Emergency Response: Property managers' maintenance vendors are often available for emergency repairs or maintenance issues outside of regular business hours. This ensures that urgent maintenance needs can be addressed promptly, minimizing potential disruptions for tenants and protecting the property from further damage.
5. Quality Assurance: Property managers oversee the work performed by their maintenance vendors to ensure quality and adherence to standards. They conduct inspections, follow up on completed tasks, and address any issues that may arise, providing peace of mind to the property owner regarding the quality of maintenance services.
6. Legal Compliance: Property managers ensure that their maintenance vendors are properly licensed, insured, and compliant with relevant regulations. This reduces the owner's liability and risk associated with using unqualified or uninsured vendors for maintenance work.
7. Vendor Accountability: If there are any issues or disputes with maintenance work, the property manager can act as a mediator and facilitate resolutions between the owner and the maintenance vendor. This relieves the owner of the burden of managing vendor relationships directly.

Overall, using the property manager's maintenance vendors can offer convenience, cost savings, quality assurance, emergency response capabilities, and vendor accountability for the rental property owner. It's important for owners to discuss vendor arrangements with their property manager and ensure that they align with their maintenance needs and preferences.