Look for a system-generated email that we sent you with the subject Owner Portal Announcement

Instructions:

Need to stop your payment? Please contact your bank or card institution. Neither your property manager nor AppFolio have the authority to stop the payment on your behalf.

How will this show up on my bank statement? If you paid via eCheck, the whole payment shows as "AppFolio." If you paid via credit or debit card, the contribution and fee are processed as separate transactions. The contribution shows as your property management company and the fee shows as "AppFolio."