If you are transferring your property to TouchPoint from another Property Manager….

  1. Review your current Property Management Agreement to understand the cancellation and termination policy better. Most Property Managers require 30-60 days' notice, and some may charge an early termination fee. If you would like us to review your agreement, feel free to send us a copy. We would be happy to explain the termination clause to you.
  2. Send your current Property Manager an official written notice to terminate their services. (See sample letter below)
  3. Please inform your previous property manager that we will contact them, and to provide us with any requested information or items related to your property or existing tenant.
  4. After your TouchPoint Onboard Call, we will use the information you provided on your "PM Transfer Form" to contact your previous manager and collect all necessary items related to the property and tenant for a smooth management transition and takeover.
    1. This includes lease agreements, financial records, inspection reports, tenant contact information, keys, security deposits, and maintenance reserves.
    2. We will work as quickly as possible, but please note that some former management companies may be slow in responding. Rest assured, we will proactively follow up and keep you informed if we require your assistance to expedite the process.
  5. Once we have collected and reviewed all information pertaining to the property, we will schedule a visit to perform a compliance survey and an Introduction meeting with any current tenants so that we can explain the rent payment and maintenance request process to them. We want to make this process as smooth as possible for any existing tenants so that there is no delay or gap in service.

Here is a sample termination and transfer letter:

You can use this termination notice template to formally notify your current property manager of the termination and transfer. Feel free to copy and paste it into your email notice.

Attn: [Property Manager's Name],

RE: [Rental Property Address]

I am writing to formally notify you of my decision to terminate the property management agreement for my property located at [Property Address]. Effective [Termination Date], I will be transferring the management of my property to TouchPoint Property Management.

Please provide all requested items, including but not limited to:

  1. Copies of all leases and rental agreements
  2. Current tenant information and contact details