Step 7. Utility Activation:

72 hours prior to your lease start date, you will need to provide proof that all utilities have been activated in your name. Your lease specifies which utilities you are responsible for and what you will be required to activate.

https://youtu.be/zykcXk5BAxU

Necessary Utilities include: Electricity, Gas, Water/Sewer

Please email your supporting documents to: [email protected]

See below for assistance in setting up your utilities:

Our FREE concierge Utility Setup Service, Citizen Home Solutions, will contact you by phone to help you set up your utilities. This is a free service to assist you with connecting utilities, cable, and internet according to your area. If you have not heard from Citizen Home Solutions, go to our website at:

Click here: Citizen Home Solutions Free Utility Setup Concierge Service to set up your utilities.

Click here: Utility Provider Contact List

Note: Failure to transfer utilities in a timely manner will result in a charge of $50 per utility bill or denial of move-in

Note: If utility/account numbers are not received by the due date above, it will delay picking up your move-in packet.  Please note that if you are using CITIZENS to set up your utilities, you will be responsible for getting the account numbers/confirmation numbers from them or the utility companies themselves to provide to us.