If the property owner wishes to terminate or cancel services with Touchpoint Property Management, they must provide a written notice at least 30 days in advance. There is no early termination fee or penalty. Please allow us 30 days to transfer the property back to you.
If there is an active lease in place, the contract will still remain
These are the sequences and steps we follow when a PM Agreement is Terminated:
1-Receive written termination from Owner with "30 days Notice of Termination"
2-Send Owner and Broker Docusign Termination form, including dates for signatures
3-Begin offboarding the property and return all items to the owner.
Our Bookkeeping Procedures on Termination:
- Collect payment on all unpaid property/owner invoices (Maintenance, utilities..etc..)
- If snail-mailing, charge the Owner a $25 flat fee + Shipping to cover shipping costs to return all property-related items to the Owner.
- Transfer/Disburse the security deposit.
- After 90 days, to allow time for all invoices to be paid (Utility Company or Repair Vendors), transfer the remaining maintenance reserve per the Owner's instructions.
- As per the Owners instructions, transfer the following items accordingly:
- Lease
- 12 Month Ledger
- Keys, Fobs, Remotes
- Security Deposit
- Maintenance Reserve Balance
- Tenants Contact Info
Termination Scenarios:
Choose one from here:
A-Owner cancels, and the tenant remains