Congratulations are in order! Your tenant has successfully moved into your property.

We wanted to notify you of the following and provide you with an overview of what to expect moving forward:

  1. We have collected your tenant's move-in fees, and they have been applied to your account

  2. Your tenant has officially moved into the property

  3. We disperse rental proceeds to Owners on the 2nd Friday of each month, along with a detailed accounting report

  4. You can view Property Reports and Accounting updates in real-time via your Online Owner Portal

  5. Whenever a maintenance request requires dispatch, we will email you with status updates. If there is ever a repair that exceeds $500, we'll ask for your approval before we do it.

Click here - for details on our Maintenance Process.

  1. In the middle of the lease term, typically between months 6 and 8, we will visit the property to perform an interior and exterior compliance evaluation, known as a Midterm Periodic Survey. We will then report our findings to you and outline any mitigation steps that we plan to take to correct any issues.

  2. (70 days) Prior to the lease expiration date, we will approach you and the Tenant to discuss lease renewal options. Around that time, we will confirm if we will renew or extend the lease or if the tenant will move out, requiring us to place a new tenant. We will keep you up to date each step of the way.

  3. If you have any questions or concerns, please use our team's shared email address [email protected] as the primary method of communication.