<aside> 👋 Welcome to the Tenant Resource Page, which will provide quick access to answers to Frequently Asked Questions.

• Please view the topics below or use the “Search” feature on the top right

Questions? Here’s how to reach us:

• Please email our team at
  • [email protected]
  • (Expect a reply within 3 hours during business hours) </aside>

Viewing Rentals:

New Rental Inquiries and Availability

Searching Available Rentals

Scheduling a Showing on a Rental Property

Applying to Rent:

Rental Application Screening, Background Check, Income, Credit Score Requirements and Criteria:

How to Apply to Rent?

Lease Cosigners and Guarantors

Lease Cosigners and or Guarantors

Approval Conditions

How long will it take to process my application?

How much is your Application fee?

How long is the application and leasing process?

Leasing Process:

Pets and Service Animals

Utilties Services

Tenant Liability Insurance

Holding Deposit

Security Deposit Options

Zero Security Deposit Program

Tenant Lease Fees and Charges

Lease Mitigation Fee

Residents Benefits Package (RBP)

Pre-Paid Move-Out Cleaning Fee

Leasing Process

Resident Move-In Procedures - Part 1

Resident Move-In Procedures - Part 2

Move-In Condition Report

Residents:

Team Communication

Online Tenant Portal

Paying Rent

Maintenance Requests

Maintenance Emergencies

Mid-Term Survey Process

Lease Renewal Process

Month to Month Lease Extension

Lease Renewal Process for Residents

Move-Out Process

Security Deposit Return

Maintenance:

Maintenance Emergencies

Short Lerm vs Annual Lease