<aside> 👋 Welcome to the Tenant Resource Page, which will provide quick access to answers to Frequently Asked Questions.

• Please view the topics below or use the “Search” feature on the top right

Questions? Here’s how to reach us:

• Please email our team at
  • [email protected]
  • (Expect a reply within 3 hours during business hours) </aside>

Viewing Rentals:

New Rental Inquiries and Availability

Searching Available Rentals

Scheduling a Showing on a Rental Property

Applying to Rent:

Rental Application Screening, Background Check, Income, Credit Score Requirements and Criteria:

How to Apply to Rent?

Lease Cosigners and Guarantors

Approval Conditions

How much is your Application fee?

How long is the application and leasing process?

Leasing Process:

Pets and Service Animals

Utilties Services

Tenant Liability Insurance

Holding Deposit

Security Deposit

Tenant Lease Fees and Charges

Lease Mitigation Fee

Residents Benefits Package (RBP)

Pre-Paid Move-Out Cleaning Fee

Leasing Process

Resident Move-In Procedures - Part 1

Resident Move-In Procedures - Part 2

Move-In Condition Report

Residents:

Team Communication

Online Tenant Portal

Paying Rent

Maintenance Requests

Maintenance Emergencies

Mid-Term Survey Process

Lease Renewal Process

Month to Month Lease Extension

Lease Renewal Process for Residents

Move-Out Process

Security Deposit Return

Maintenance:

Maintenance Emergencies

Short Lerm vs Annual Lease